Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Lakes Hotel & Spa Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Please note the bedrooms in our two bedroom apartments are built into the eaves, so head height may be limited. Burnside Hotel, Apartments and Spa are currently undergoing minor refurbishments. Works are ongoing at the hotel from 8:00 until 17:00 Monday to Saturday. For further details please contact the reception team. Baby travel cots can be added to most apartments. Guests must contact the property before arrival to check that a baby travel cot can fit in the apartment booked. The cinema shows a children's films at 18.00. Pets are only allowed in certain apartments, subject to availability, by prior arrangement, only when booked direct with the hotel, additional charges apply. Please inform Burnside Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.