Front desk is open 24/7. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. A tax is imposed by the city from 1 November to 31 March, EUR 4.00 per accommodation, per night. A tax is imposed by the city from 1 April to 31 October, EUR 15.00 per accommodation, per night. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards and cash. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 15 years old are not permitted at this adults-only property. Guests under 16 years old are not allowed in the spa.