To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform. Front desk is open 24/7. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guest must use a credit card which would directly be charged or pre-authorized during booking. Guests are also required to present the same credit card used upon reservation for verification upon check-in. Failure to produce the credit card may cause the reservation to be cancelled without refund. Debit cards or cards that have debit and credit card functions must not be used. If the guest who made the booking is not the same as the guest who will check in, hotel will email guests a billing authorization form. Guests are to complete and sign the form before sending it back to hotel together with a copy of the credit card used for booking and their ID. Please note that bedding type, extra bed, and crib request as well as babysitter service are subject to availability. Extra bed is only available at the suite and villa categories at an extra charge. A maximum of 1 extra bed can be accommodated per room and is inclusive of breakfast. Breakfast is served based on the standard occupancy for each room type, except for guests booking the room-only option. Additional guests including children will be charged for their breakfast directly at the hotel.