To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform. Front desk is open 24/7. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Pool access available from 6:00 AM to 9:00 PM. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: IDR 350000 per vehicle (one-way) • Airport shuttle fee per child: IDR 350000 (one-way), (up to 9 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Renovations and Closures In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.