A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 07:00 - 22:30. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • Pool access available from 9:00 AM to 8:00 PM. • Reservations are required for spa treatments. Reservations can be made by contacting the residence prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Pet fee: EUR 18 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. In case of check-in after reception closes, guests must contact the hotel in advance. Contact information can be found in the booking confirmation.