A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The seasonal pool will be open from April to October. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the castle prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • Cashless payment methods are available for all transactions. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 14 nights. This tax does not apply to children under 12 years of age. • A tax is imposed by the city: From 1 April - 31 October, EUR 1.50 per person, per night, up to 14 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.