A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. The front desk is open until 22:30. Special check-in instructions The front desk is open daily from 8:30 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The seasonal pool will be open from January to December. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Pet fee: EUR 10 per pet, per night • Crib (infant bed) fee: EUR 16.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.