A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk opening hours 07:30 - 21:30. In case of arrival after 09:30 PM, guests should notify the hotel in advance and receive check-in instructions. Contact information can be found on the booking confirmation. Know Before You Go • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The seasonal pool will be open from March to October. • Only registered guests are allowed in the guestrooms. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February, and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age, and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. • A tax is imposed by the city: EUR 2.00 per person, per night, up to 12 nights. The city tax must be paid within 3 days. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures The property is closed during November, December, January, and February.