What time is check-in and check-out at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Check-in at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is from 15:00:00. Check-out is before 12:00:00.

Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offer free cancellation?

Yes, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offers free cancellation on selected room rates on myservice.

Are pets allowed at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Pets are welcome at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive.

Is parking available at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Contact Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive directly to confirm parking availability.

Please add Check-in and Check-out dates to see room availability

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

+27

1 / 36

Guests consistently praise the spotless, well-kept rooms.

4.0

Spotless clean, guests agree

Reviews

Location

Montego Bay, Jamaica

Environment

Coastal Beachfront

Number of Rooms

15 room types

Location

Here, you won’t puzzle over the place to go as everything you need is close by. Resort Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is located in Montego Bay. This resort is located in 3 km from the city center.

At the resort

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. The resort cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center, a table tennis area and a diving club.

Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a casino and a barbeque area. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. For participants of business meetings will be able to use a business center, a conference hall, event facilities. The tour assistance desk of the resort will help you book an excursion.

For the free movement around the city, the resort offers a transfer for you. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish, German and French.

Room amenities

In the room, for you, there is an alarm clock. Please note that the listed services may not be available in all the rooms.

General

ATM

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Currency exchange

Smoke-free property

Security guard

Newspapers

Ticket assistance

Gift shop

Express check-in/check-out

Garden

Terrace

Outdoor furniture

Electric car charging

Rooms

Non-smoking rooms

Room service

VIP room amenities

Indoor Fireplace

Smoke Detector

Alarm clock

Toiletries

Show More amenities

Important information

Front desk is open 24/7. If guests are planning to arrive outside of the reception desk working hours, they should inform the property in advance. Contact information is provided in the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. • Guests under 18 years old are not permitted at this adults-only property. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. • Each guestroom is kept vacant for a minimum of 24 hours between bookings. • On-site antigen/rapid COVID-19 testing is available for a fee. • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global). You'll be asked to pay the following charges at the property: The charges below are included in your overall room price: • New Year's Eve gala dinner fee We have included all charges provided to us by the property.

House Rules

Check-in: After 3:00 PM

Check-out: Before 12:00 PM

Pets are not allowed

Additional Services

No additional services are currently available.

Child & Age Policies

All ages are welcome; a valid ID or passport is required for check-in, and minors must be accompanied by a guardian.

7.9

8.4

Cleanliness

7.8

Comfort

8.1

Location

8.1

Service

7.8

Worth It

Jacqueline

June 2023

· 1 nights Stay

Double Junior Suite (full double bed) (king size bed, ocean view)

I did appreciate the aesthetics of the property- beautiful landscaping, large room (double Junior suite w/Queen beds), nice furnishings, modern bath rooms.

Wait times at the restaurant was 2 hours. There were not enough towels for two guests and no bathrobes in the room which led me to believe the room had not been serviced even though we checked in late and informed the hotel ahead of time. Check in and check out were lengthy. At check in we were offered beverages but not at check out. The whirlpool spa tub was not operational.

Via Ratehawk

Dyeshia

May 2023

· 3 nights Stay

Double Junior Suite (full double bed) (king size bed, garden view)

Everything was perfect

The concierge promotion was a joke after refusal of the spa.

Via Ratehawk

Crystal

October 2022

· 4 nights Stay

Double Junior Suite (full double bed) (oceanfront)

Located about 20mins away from MBJ airport. I usually do not have high expectations for meals in all inclusive, but the quality and variety was there. Highly recommend the Oceana and the Hibachi restaurant! Clean, comfortable Room service did take about 30-1hr but the quality was good! If you ask for more hard liquor in the alcohol staff will put more in for you. Very friendly staff Lot of activities

Wifi was very slow. Bars open at 10am. No alcoholic beverage in the room service. Toilet clogs easily. Very expensive glass boat

Via Ratehawk

Paola

May 2022

· 4 nights Stay

Single Junior Suite (sea view)

My room was clean and it was serviced everyday. The bed and pillows were super comfortable. The staff was always friendly and willing to help.

That the wifi service was not good, once i left my room. Had issues connecting most of the time. It was in and out depending where I was on the property

Via Ratehawk

Delavan

May 2022

· Couple · 3 nights Stay

Junior Suite (bed type is subject to availability, ocean view)

Attitude of everyone was awesome! Made u feel very welcome.

Picked up dirty towels when room was made up, failed to leave any clean towels. After 3 phone calls and being told the were coming never received them until the next day when we got ourselves.

Via Ratehawk

DESIRAE

August 2021

· Solo · 5 nights Stay

Double Junior Suite (double bed) (king size double bed, ocean view)

Great service from workers and very professional. Great breakfast. Very clean property. Clean linen.

Not all restaurants open for dinner - assume because of COVID. Mask-wearing not enforced.

Via Ratehawk

Andre

May 2021

· 3 nights Stay

Double Junior Suite (full double bed) (king size double bed, garden view)

The Resort is located close to airport and tourist shopping Food was delicious ate at the buffet Bed was comfy, mini bar stocked Hotel and room were clean Hotel staff amazing

Loved everything

Via Ratehawk

Vladimir

February 2022

· Couple · 8 nights Stay

Двухместный полулюкс (двуспальная кровать) (oceanfront)

Хороший пляж и удобные кровати на пляже. Есть дискотеки и шоу программы .

Отель 3-4 звезды . Брали 10 дней в этом отеле . Все началось сразу с заезда . Регистрировали больше часу , ничего не предложили освежиться . Дальше началось самое интересное : обратите внимание и уточните сколько кроватей при покупке . Просили одну кровать кинг сайз . Дали две раздельные . Со скандалом на следующий день переселили , все номера обшарпаны старые и морально устарели . Стены облиты алкоголем . В коридорах может валяться мусор сутки и никто не убирает . Постельное белье синтетика не приятное . Дальше пойдём к еде , есть нескоро ресторанов и фастфуд на пляже . Если вы не дали чаевые то След раз вас будут обслуживать долго и с пренебрежением. Все не вкусно , просто набить живот , то вам сюда . На завтраках даже не бывает йогурта, больше похож на обед или что осталось с ужина , алкоголь более менее хороший. Через 5 дней не выдержали начали переговоры с агентом о выезде хотяб на несколько дней раньше , из за разницы часовых поясов шло все очень долго и подтверждения о возврате денег при выезде так и не приходило , в итоге съехали за два дня дня в Хаят Зилара без ответа .Хорошо что это сделали , а то бы остались плохие впечатления от отелей Ямайки . Отели в одной ценовой категории. И вроде под одним брендом , но разница большая. Хаят соответсвует. 5 звёзд . После долгой переписки агент сначала отказал , потом все же согласился вернуть частично за эти два дня .

Via Ratehawk

You will be surrounded by

Airport

Sangster International Airport

5.5 km away

Negril Aerodrome

42.7 km away