Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. • Only registered guests are allowed in the guestrooms. • Alcohol is not permitted at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Early check-in is available for a fee (subject to availability) • Late check-out is available for a fee (subject to availability) • Onsite credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   The charges below are included in your overall room price: • New Year's Eve gala dinner fee • Christmas Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures The property is closed between 03 May and 09 June.