Special check-in instructions This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Know Before You Go • Pool access available from 7 AM to 8 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. • Contactless check-out is available. • Enhanced food service safety measures are in place. • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO). Fees • Fee for full breakfast: approximately USD 30 for adults and USD 20 for children • Airport shuttle fee: USD 120 per vehicle (one-way) • Airport shuttle fee per child: USD 120 (one-way) • Rollaway bed fee: USD 60.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • New Year's Eve (31 December) Gala Dinner per adult: USD 100 • New Year's Eve (31 December) Gala Dinner per child: USD 100 (from 5 to 12 years old) We have included all charges provided to us by the property.