As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Special check-in instructions 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • A resort fee is included in the total price displayed. • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for cooked-to-order breakfast: USD 120 for adults and USD 120 for children (approximately) • Late check-out fee: USD 10 (subject to availability) • Onsite credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Christmas Eve (24 December) Gala Dinner per adult: USD 50.00 • Christmas Eve (24 December) Gala Dinner per child: USD 35.00 (from 6 to 11 years old) • Christmas Day (25 December) Gala Dinner per adult: USD 50.00 • Christmas Day (25 December) Gala Dinner per child: USD 35.00 (from 6 to 11 years old) • New Year's Day (1 January) Gala Dinner per adult: USD 50.00 • New Year's Day (1 January) Gala Dinner per child: USD 35.00 (from 6 to 11 years old) • Valentine's Day (14 February) Gala Dinner per adult: USD 50.00 • Valentine's Day (14 February) Gala Dinner per child: USD 35.00 (from 6 to 11 years old) • Gala Dinner on 24 12 per adult: USD 50.00 • Gala Dinner on 24 12 per child: USD 35.00 (from 6 to 11 years old) The charges below are included in your overall room price: • Resort fee The resort fee includes:• Beach towels • In-room coffee • Concierge/valet service • Parking • Housekeeping We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.