Front desk is open 24/7. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that children are not included in the total amount of this reservation. You will have to pay the children rate upon check-in on your arrival day. Price depends on the season. By government provision, the new environmental tax of $33.68 MXN is established, per room, per night of occupancy, and is charged at the time of the guest's arrival at the hotel. When booking 5 rooms or more, different policies and additional supplements may apply.