As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. Special check-in instructions This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation. Know Before You Go • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit. Fees Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • A tax is imposed by the city: USD 2.63 per accommodation, per night We have included all charges provided to us by the property. When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.