Special check-in instructions The front desk is open daily from 7 AM - 11 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Know Before You Go • Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. • This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. • A resort fee is included in the total price displayed. • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: PHP 5,000.00 per room • Rollaway bed fee: PHP 1000.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   The charges below are included in your overall room price: • Resort fee The resort fee includes:• Breakfast • Beach access • Beach loungers • Beach towels • Sporting facilities or equipment • Internet access • Newspaper • In-room safe • In-room coffee • In-room bottled water • Lending library access • Housekeeping We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.