Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license. Front desk is open 24/7. Guests are required to contact the property in advance for check-in instructions. Contact details can be found on the booking confirmation. Upon check-in, guests will need the original passport of each guest, and for a child under 14, the original birth certificate. Pets are not allowed. To check-in, guests must provide a passport and birth certificate for the child. The apartments are located in the lower part of the resort, 2 km from the main building. Check-in takes place in the main building. Children under 6 years stay free of charge without a bed, without food, and without additional services. How to get. By car: There are three ways to get to 54 kilometers of the Priozersky Highway: from St. Petersburg via the A 121 highway or the Vyborg highway, from Vyborg via the E18 highway. By bus: Buses No. 897 and No. 859 depart daily from the Northern Bus Station (metro station Devyatkino). Bus No. 960 departs daily from the metro station Parnas. The Igor bus stop is within walking distance from the slopes and the hotel. By train: By train, guests can get from the Finlandsky railway station in the direction of Sosnovo, Priozersk or Kuznechnoye to the stop Platform 69 km. From the platform to the Amusement Lake — 1.9 km, to the hotel — 3 km. The Igora Resort Hotel offers a New Year's program. Guests can enjoy an immersive gastronomic performance of “The Nutcracker: Heart of Wonders” and a program for the whole family. On December 30 and 31, 2025, there will be an entertainment program for children. On December 31, 2025, hotel and apartment guests will be invited to the Ice Palace for an interactive Drosselmeyer fair, a festive banquet, a symphony orchestra, ballet etudes, a cover band performance, children's entertainment, and fireworks. Cottage guests will be able to enjoy a program at the Le Chalet restaurant: a festive banquet, an illusionist show, a cover band performance, as well as greetings from Santa Claus and Snow Maiden in the cottages. The evening will end with festive fireworks. On January 1, 2026, guests can enjoy brunch from 12:00 PM to 04:00 PM. From January 2 to January 7, 2026, children's entertainment programs and jazz evenings will be held at the Panorama restaurant.