Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license. Front desk is open 24/7. From November 24, 2025 to December 29, 2025 and from January 12, 2026 to March 1, 2026, the hotel's upper pool will be closed for maintenance. Guests should take this into account when booking for these dates. The lower pool and sauna will remain open as usual. If you check in after 00:00 AM, guests must notify the hotel in advance, otherwise no-show will be marked. The hotel rooms have a partial view of the sea only. When booking a Double Studio room with a balcony and sea view, check-in to the main building is not guaranteed. Pets: only dogs are allowed, weighing no more than 10 kg, for an additional fee of 1000.00 RUB per day. In the period from January 1, 2022 to December 31, 2024, citizens arriving in the Krasnodar Territory, including the resort city of Sochi, will be charged a resort fee. (Law of the Krasnodar Territory On the introduction of resort fees on the territory of the Krasnodar Territory as amended on December 22, 2021)