Upon arrival, Russian citizens must provide the original (not a copy) of one of the following documents: a valid Russian domestic or international passport, or driver's license. Front desk is open 24/7. The Half Board rate includes a one-time visit to the spa, while the All-Inclusive rate includes daily access to the spa for 90 minutes. Before check-in, guests are required to make a prepayment of 20% of the booking cost by transfer to a bank card. The hotel provides a baby cot free of charge for children under 3 years of age. The cost for set lunches/dinners is RUB 1500.00 per person. Accommodation with pets is available in Standard and Deluxe patio rooms, as well as in the cottage. Pet weight available for placement: up to 20 kg. Know Before You Go • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for buffet breakfast: RUB 450 for adults and RUB 450 for children (approximately) • Pet fee: RUB 1000 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.