Front desk is open 24/7. Please inform Delphin BE Grand Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A prepayment deposit via 3D secure system is required to secure your reservation. The property will contact you after you book to provide any payment instructions. Please note that payment of children's stay is charged at check-in. You can contact with the hotel for more details. Contact details can be found upon booking confirmation. Please note that guests can pay the amount by credit card or debit card upon check-in. The property doesn't accomodate adult men.