Front desk is open 24/7. **Know Before You Go** This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: ZMW 220 per person (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. **Mandatory Fees and Taxes** You'll be asked to pay the following charges at the property: Deposit: 50 USD per night Christmas Eve (24 December) Gala Dinner per adult: ZMW 402.50 Christmas Eve (24 December) Gala Dinner per child: ZMW 200.00 (from 3 to 12 years old) New Year's Eve (31 December) Gala Dinner per adult: ZMW 600.00 New Year's Eve (31 December) Gala Dinner per child: ZMW 300.00 (from 3 to 12 years old) 1.5 percent tourism fee will be charged We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.