Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Know Before You Go
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Pool access available from 8 AM to 6 PM.
• A resort fee is included in the total price displayed.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• Airport shuttle fee: MXN 490 per vehicle (one-way)
• Airport shuttle fee per child: MXN 0 (one-way), (up to 11 years old)
• Pet deposit: MXN 190.0 per night
• Pet fee: MXN 190 per pet, per night
• Early check-in fee: MXN 200 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
• Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.